Return Policy

At CovaHats, we take pride in creating one-of-a-kind fitted hats that are individually designed, handcrafted, and customized with care and intention. Each piece is part of a limited-release or 1-of-1 collection, which means your hat is made specifically for you and reflects our highest level of craftsmanship and attention to detail.

Because of the unique and handmade nature of our products, we do not offer returns, refunds, or exchanges under any circumstance.

This policy is not meant to be restrictive — it is a reflection of our brand philosophy: every product is a standalone piece of wearable art. We don’t mass-produce. We don’t stock shelves. We make each hat in very small quantities or entirely one-of-one, ensuring you receive something few — if any — others will ever own.

Before completing a purchase, we encourage you to:

Read all product descriptions and sizing information carefully
Review any photos or previews provided
Contact us through our website or email if you have any questions about fit, colors, or details

Our team is always happy to help you make the most informed decision possible before you commit to an order.

By placing an order on bycova.shop, you acknowledge and accept our final-sale policy. We appreciate your support and understanding as we continue to build a brand focused on quality, individuality, and creative expression through streetwear headwear.

If your item arrives damaged or you received the wrong product, please contact us within 3 business days of delivery with clear photos and a detailed explanation so we can look into the issue. While refunds are not offered, we may address genuine production mistakes on a case-by-case basis.

Thank you for being part of the CovaHats movement.